Our AC was not cooling properly so we called to see what was involved, told them it is our only vehicle & my husband is a 100% Disabled Veteran. We spoke to Luis, he seemed familiar with AC issues & suggested we bring the car by in the afternoon to see if he could fit us in. After a few hours they let us know that the full diagnostic will take a bit longer to see if/where there might be a leak. They took us to the Rental car location, next day they could not find the leak & needed more time to run the dye through by having us drive the car a few days & see. Even though we were not able to file a claim with our warranty company since no full diagnosis, Luis gave us some discounts off the initial service. We are going to do as they suggested & come back next week. So far, everything we have encountered with TC Auto Service has professional, conscientious, above board & honest.