5

It’s a Monday morning took my truck in to get serviced for a tic witch to me seems like lifters or rockers anyways I initially agreed and payed 8600 cash for the services required but have called back and respectfully have asked for a refund and to not continue any work on my vehicle even though they haven’t don’t any other work than a diagnosis. They said they would be able to start on it Wednesday but I have changed my mind and hoping to get my refund aside from the diagnosis cost of course and will hopefully have them just do my oil change and tire alignment. I was told that I may need a complete engine replacement so I asked if I would be refunded if they couldn’t fix the issue and was told we would cross that bridge when we get there. I’m not okay with the uncertainty as it is 8600 dollars so I respectfully told them to not work on my truck and I’d be by to pick up my refund minus the work work done. I hope all goes well the people were very friendly and quick to help and pretty professional. As far as my request to cancel was do just to the answer given to me with uncertainty and “we will cross that bridge when we get there” all else was good hope that everything goes well with my refund tomorrow. Will keep updated. Thank you ☺️

Hi Geraldo, thank you for sharing your feedback. We understand your concern about uncertainty. We strive to provide clear communication and will address this with our team. Please come by to pick up your refund, we'll also take care of your oil change and tire alignment as requested. If you have any further questions or need assistance, please call us at (361) 993-1390. We appreciate your understanding and hope to serve you better in the future. -Todd

- TC Auto Service
5

It’s a Monday morning took my truck in to get serviced for a tic witch to me seems like lifters or rockers anyways I initially agreed and payed 8600 cash for the services required but have called back and respectfully have asked for a refund and to not continue any work on my vehicle even though they haven’t don’t any other work than a diagnosis. They said they would be able to start on it Wednesday but I have changed my mind and hoping to get my refund aside from the diagnosis cost of course and will hopefully have them just do my oil change and tire alignment. I was told that I may need a complete engine replacement so I asked if I would be refunded if they couldn’t fix the issue and was told we would cross that bridge when we get there. I’m not okay with the uncertainty as it is 8600 dollars so I respectfully told them to not work on my truck and I’d be by to pick up my refund minus the work work done. I hope all goes well the people were very friendly and quick to help and pretty professional. As far as my request to cancel was do just to the answer given to me with uncertainty and “we will cross that bridge when we get there” all else was good hope that everything goes well with my refund tomorrow. Will keep updated. Thank you ☺️ Update, everything went well and very professional Noe was very great as well as the manger they were able to help me and take care of my needs will definitely return in the future ! Great place and very professional!

Hi Geraldo, thank you for sharing your feedback. We understand your concern about uncertainty. We strive to provide clear communication and will address this with our team. Please come by to pick up your refund, we'll also take care of your oil change and tire alignment as requested. If you have any further questions or need assistance, please call us at (361) 993-1390. We appreciate your understanding and hope to serve you better in the future. -Todd

- TC Auto Service
5

Brought my car in to get checked they were very thorough and very nice and sweet and they were honest and not overcharging you for something that you did not need thank you so much Mr Noe

Maggie, it's wonderful to hear about your positive experience at TC Auto Service! We pride ourselves in providing thorough and honest service to our customers. If you have any more questions or need further assistance, please don't hesitate to reach out to us at (361) 993-1390. We look forward to serving you again in the future! -Todd

- TC Auto Service
5

Very good experience here! Good people, excellent service. I was very surprised that they gave me a ride home until my car was done, then picked me up. Grateful my car is complete

Jacquie, thank you for taking the time to leave a positive review! We're glad to hear that you had a great experience at TC Auto Service. It's our pleasure to provide excellent service and go the extra mile for our customers. If you ever need any help with your car in the future, don't hesitate to give us a call at (361) 993-1390. We're always here to help. -Todd

- TC Auto Service
5

Very good customer service and very knowledgeable.

5

Great job

Thank you for the 5-star review, Diana! We are thrilled to hear that you had a great experience with us at TC Auto Service. If you ever need any assistance with your vehicle in the future, feel free to give us a call at (361) 993-1390. We're here to help! -Todd

- TC Auto Service
5

Christian, thank you for the five-star rating! We appreciate your feedback and are happy to hear that you had a positive experience at TC Auto Service. If you have any further questions or need assistance in the future, please don't hesitate to give us a call at (361) 993-1390. -Todd

- TC Auto Service
5

I had my Honda towed to the shop for electrical issue. It was repaired in one day at a reasonable price. They also fixed the pesky lock on my door on their own free of charge

Steven, we're glad we could help with your Honda's electrical issue and go the extra mile by fixing the door lock! At TC Auto Service, we always strive to provide exceptional service at a fair price. If you need anything else, don't hesitate to reach out at (361) 993-1390. -Todd

- TC Auto Service
5

Thank you for your five-star rating, Diane! We appreciate your support here at TC Auto Service. If you have any questions or need further assistance, please don't hesitate to give us a call at (361) 993-1390. We look forward to serving you again in the future! -Todd

- TC Auto Service
5

Marcus was very helpful and quick service.

Thank you, Webster, for your 5-star review! We're thrilled to hear that Marcus provided you with helpful and efficient service. If you need any further assistance, don't hesitate to reach out to us at (361) 993-1390. We're always happy to help! -Todd

- TC Auto Service